Approach to Stakeholder Engagement
Engagement is beneficial for all of our stakeholders and helps to build relationships in which confidence in the transparency of our operations enables our collective success. We proactively seek engagement opportunities with all of our stakeholders to build and maintain relationships and to gain valuable feedback. We do this through the regular communication of our business strategy, operations, and risks, and through ongoing dialogue regarding stakeholder concerns. Stakeholders with whom we interact frequently include landowners who have granted us access to their property, local governments with regulations governing our operations, and the local communities affected by our presence. It is important that we communicate with these groups during construction activities, negotiations, and the permitting process. Through our communications, our stakeholders stay apprised of our ongoing activities and are able to voice questions or concerns. If an issue arises, we quickly address it and communicate its resolution to stakeholders.
Once a project is complete, operational communications occur on an as-needed basis. Through our Owner Relations telephone number (1-888-613-7848), landowners can quickly communicate any questions, concerns, or needs to Equitrans. For our engagements with government agencies, it is important that we develop meaningful relationships and establish communications through face-to-face, phone, and email interactions throughout the life of the project. This approach enables both parties to stay updated regarding each other’s ongoing activities and changes.
Our Investor Relations (IR) and management teams regularly engage with our institutional shareholders via phone calls, quarterly earnings calls open to all investors, and in-person meetings. These teams also frequently attend conferences hosted by banks and midstream-focused research firms to engage with current and potential shareholders as well as research analysts who publish research on our company. In addition to engaging with institutional shareholders, our IR team also frequently communicates with individual shareholders, typically through receiving inbound calls. Our discussions and information sessions with shareholders and other market participants help to provide us with valuable feedback and broaden our investor base.
Basis for Identifying & Selecting Stakeholders
As part of our commitment to stakeholder engagement, we continually evaluate our operations to identify connected stakeholders. We engage with all potential stakeholders that may be impacted by our operations or have questions or concerns regarding them. This engagement is especially important for those who will be directly impacted by our business operations or who will provide regulatory oversight for such operations. We identify the contractors, suppliers, and landowners with whom we seek agreements as well as the municipalities and regulatory authorities that directly govern our business activities. We also participate in public meetings, community events, and community communications. Our shareholders are identified primarily through SEC Form 13F holdings and shareholder surveillance services. For the purposes of this report, we incorporated information reflecting the breadth of our stakeholder base.
- Community Members
- Financial Research Analysts
- First Responders
- Government Officials and Agencies
Key Topics & Concerns Raised by Stakeholders
The key topics and concerns raised by our stakeholders are often similar from project to project and are mostly temporary in nature during the construction phase of our operations. These key topics and concerns include roadway usage and damage, increased traffic, and noise. These and other topics and concerns are considered and addressed by the relevant project team members and escalated to the appropriate management level as warranted. Furthermore, our project teams proactively work to mitigate issues during construction in order to limit potential stakeholder impacts. As part of our reporting process, we determined the topics of highest priority to Equitrans and our stakeholders through our materiality assessment. Please see the Materiality section for further information.